Caroline joined Practicus after a long career in Financial Services where she focused on Marketing and Change Management. She has worked with clients in the UK before moving to the Melbourne office as Delivery Director. During her career she has been responsible for Retail sales processes at Lloyds Banking Group which involved the integration of Lloyds and Halifax Banks, the largest ever IT integration in financial services.
Passionate about how processes and the people behind them can work together to give customers the best experience, Caroline has worked on developing strategies to achieve the right culture for businesses to succeed.
Caroline loves to travel and enjoys both watching and participating in sports. Over the last few years she has completed both the London and New York marathons.