FAQ

For Candidates

Frequently Asked Questions

We will never send your CV to a client or prospective client without your consent. In fact, we’ll be granular and agree with you which organisations you do and don’t want to be represented to. We take your personal data very seriously and you can view our full privacy policy

Here’s what we’ll need:
Limited Company Information:
• Proof of Company Bank Details (Bank Statement, Paying in Slip, Cheque or Letter from the Bank)
• Certificate of Incorporation
• VAT Certificate (if registered)

Personal Information / right to work:
• A full colour copy of your Passport (and/or Visa if applicable)
• 1 x Proof of Address document from the attached list
• Emergency Contact Details

For NHS contracts the government require:
• Valid Passport (& VISA if applicable)
• An additional Proof of Address Document (so 2 overall)
• Professional Qualification and Registration documents (i.e. NMC, Prince2, GPhC etc. – if applicable)
• Current DBS Certificate / Update Service Details (if applicable)
• Declare any known medical conditions that may impact your ability to undertake your role
• Full employment history
• 3 years of references

LTD COMPANY:

We operate on 30 day payment terms. Worksheets should be submitted on a weekly basis and approved by the client in time for the payroll cut off, which is 10am Tuesday.

When we run the payroll, the on-line system generates an invoice from your Ltd Co to Practicus, so you do not need to send us an invoice. These are generated and emailed to you on the Wednesday & payment will be 30 days from the date of this invoice.

Therefore, there will be a 5 week period before you receive your initial payment and assuming you enter and have your worksheets approved by Tuesday 10am every week, payment will then be weekly thereafter. All of your Online Invoices will be available to view on the portal along with their payment due dates.

UMBRELLA COMPANY:

The system will generate a worksheet for you to complete each week, you must fill this out and then submit it to the client for approval. The deadline for client approval is 10am Tuesday and we process approved worksheets on a weekly basis. On the Wednesday an invoice is generated by the system and then emailed to your Umbrella Co – our payment terms to the Umbrella Co are 30 days from the date of the invoice. You will need to clarify with your Umbrella Co what their payment terms to you are.

Therefore, there will be a 5 week period before you receive your initial payment and assuming you enter and have your worksheets approved by Tuesday 10am every week, payment will then be weekly thereafter. All of your Online Invoices will be available to view on the portal along with their payment due dates.

You can login to the secure portal and go to your invoices, you’ll find them all there for the full length of the contract.

 You’ll find your contract in the secure portal, please login

Hopefully the user guide (Link to user guide) will resolve your query, but if not please contact us on 01491 637094

We’ll back date everything to you and adjust payments going forward. We also require a VAT certificate

You should have had an email so give your junk mail a quick check. Still nothing? Give us a call on 01491 637094 and we’ll work out what’s happened