June 11, 2019

Roundtable Discussion: Sustainable Change within the NHS

Date: Thursday 9th May 2019

Venue:  Holborn Bars, Chancery Lane, London

The purpose of this roundtable discussion was to ask senior NHS leaders, including COOs, CFOs, CEO’s and Turnaround Directors their thoughts and innovative suggestions on how we can deliver and maintain sustainable change within the healthcare sector.

The main areas that came up in the discussion were:

CHAIR’S INTRODUCTION

 “We have all been trying to implement sustainable change to our own organisations. But if you’re going to get sustainable change, you have to ultimately get buy in from stakeholders. Personally, I think sustainable change is all about leadership, building trust and looking at these different behaviours. Yet within this, organisations still must meet their targets, budgets and quality of care for patients. How do you achieve that?”

MANAGERIAL CHANGE AND RESPONSIBILITY

An increasing number of organisations are under immense pressure to meet performance targets, and all while keeping to a tight budget often whilst in a deficit situation. Collaboration between departments and organisations is critical as it helps staff to see the bigger picture

CLINICAL LEADERSHIP

Some trusts adopt the ‘inverted triangle’ approach within their staffing to encourage engagement and to inspire them to make small changes from the bottom up. Our experts discussed how this model should be explored further.

IS THERE AN END POINT TO SUSTAINABLE CHANGE?

Change is all very well but is there actually an end point? Should trusts be looking at more realistic time frames for achieving change?

TECHNOLOGY AS AN ENABLER

When discussing what enablers might help achieve sustainable change, our experts expressed their thoughts on how technology could be a contributing factor and how we need to future proof our practices.

PROCESSES AND SKILLSET

How do you implement change? Our leaders discuss the importance of ensuring the action sticks and that the proper skillset has been adhered to.

Thank you to everyone that attended this roundtable discussion. If you would like more details, including an anonymised transcript, please contact emma.whiteley@practicus.com




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