Getting a true picture of a business requires a lot more than business analyst skills. It requires an aptitude for people and getting the right information out of them. No-where is this need more acute than when staff feel threatened by changes occurring in an organisation – and it has become one of the defining characteristics of a successful ‘interim’ in this area.
Whether it’s a business process analyst mapping AS IS and TO BE processes or a business systems analyst capturing requirements for a new IT solution, people skills separate the exceptional from the merely average.
It also applies as much to a senior business analyst defining a new Target Operating Models (TOM) and communicating this to senior business figures.
When selecting business analysts, organisations need to look into the legacy that he or she has left in previous business and his or her relations with prior business stakeholders. It’s only when this happens that they get a true picture of their abilities.
It’s because of this that Practicus conducts significant due diligence on all the interim business analysts it represents, looking at their legacy and track record before putting them forward for a client requirement.