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Shared services centres offer greater transparency, efficiency and control and the secret is their simplicity. At least, that’s the theory.

When it comes to the practice, implementing shared services centres can be anything but simple. As the failure of two recent HR Shared Services (UK) shows, there are lessons to be learned.

Practicus has experience with both the rough and the smooth, including IT, Finance and HR shared services in the UK. Here’s our guide to a successful transformation.